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I spoke to Customer support for almost two hours with joy. I returned my download via COSTCO and purchased the CD version only to have the same problem...exact same problem. My only solution was to load the CD on my windows laptop and finish filing it from there. Not sure I’ll be using TurboTax next year if they can’t fix this for Mac. I’ve been using it on my Mac for over 10 years. This is the first time I’ve had so many unresolved issues.