Get your taxes done using TurboTax


@jeffhelton738 wrote:

Thank you so much. How do I know the reason for rejection. I believe it is because they wanted me to verify my identity by calling in and ignored it. And one more question, for 2019 would I put down 0 for my agi  then? Thank you so much I'm trying to figure this stuff out and I appreciate the help!


The reason for the rejection would be on the TurboTax email sent to you when the IRS rejected your tax return.  Since you can no longer e-file the tax return, most all rejections are based on the e-file information sent so those issues are not on a mailed return.

For the 2019 tax return enter a 0 (zero) where asked for the 2018 AGI.