Refreshing your browser and clearing out your cache and cookies may resolve the issue, the articles below will help. After performing these steps log out of TurboTax and then back in. If the issue still persists please try a different browser.
This one shows how to delete your cookies.
https://ttlc.intuit.com/replies/3301745
This one will help you clear your cache.
https://ttlc.intuit.com/replies/3302272
If you continue to have problems please contact Technical Support using this form:
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