Did you buy the Deluxe version that doesn't come with a free state program? If you buy Deluxe besides Turbo Tax it comes 2 ways, Deluxe with state and Deluxe without state for states that don't have a income tax. Does your order say Fed + Efile + State?
Or you are seeing the state efile fee of 19.99 then if you want it deducted from your federal refund there is an extra 39.99 Refund Processing Service charge (44.99 in California) which you can avoid. You can pay the 19.99 by credit card or print and mail state for free.
