Please log completely out of TurboTax and try clearing your browser's cache. A full or corrupted cache can keep TurboTax from functioning properly. Please see the below TurboTax FAQ for instructions:
https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
