I'm trying to enter my 1099-R forms but when I click on the button to proceed, it just goes to a blank screen. I have been trying for two days now with the same result.
The only option I'm being given is to upgrade for $30 so I can get support. I don't think I should have to pay for support when there is obviously a technical issue with a function that is supposed to be included with what I already have.
This is usually a web browser issue. Clear cache and cookies on your web browser. Close the web browser. Relaunch the browser. Sign onto you TurboTax account and try the 1099-R entry again - https://myturbotax.intuit.com/
If the problem persists then change your web browser.