Re: 1099-R form
Level 15

Get your taxes done using TurboTax

@dawnwells23 wrote:

I'm trying to enter my 1099-R forms but when I click on the button to proceed, it just goes to a blank screen. I  have been trying for two days now with the same result. 


The only option I'm being given is to upgrade for $30 so I can get support. I don't think I should have to pay for support when there is obviously a technical issue with a function that is supposed to be included with what I already have. 

This is usually a web browser issue.  Clear cache and cookies on your web browser.  Close the web browser.  Relaunch the browser.  Sign onto you TurboTax account and try the 1099-R entry again -

If the problem persists then change your web browser.

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