You should have received an explanation as to why your return was rejected and steps you can take to fix and file your tax return. If you are unsure, you can contact us and we can look up your e-file record that may contain notes as to why it was rejected and steps you can take to get your tax return filed.
Here are options to contact us:
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
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