How did you originally generate the file?
Is the extension of the file you are wanting to open ending in .tax? The .tax file is different than the PDF.
If you have already filed download/print by going to Your tax returns & documents and select Download/print.
If you have not filed, you can download the return by going to the left menu>Tax Tools>Print Center instead.
How do I get a copy of a return I filed this year in TurboTax Online?
