Get your taxes done using TurboTax

While this thread has already posted: 

• system requirements for the device and the browsers,
• steps to clear cache & cookies,--which will not clear by closing the browser and turning off the device until you identify what you want to be cleared: use the Basic, not Advanced tab and clear for 7 days and
• contact numbers,

There is one more question--are you using the same username and password?

• How many TurboTax accounts do I have?
• Account Recovery Request for your TurboTax Account
• How do I change my TurboTax account email?