I wish I could post a screenshot, but I used the app and I paid $80.00 for my federal + CA state return with apple pay. The charge was already on my Wells Fargo account. Now it takes me to step 2 asking me how I am going to pay...I called the help line to cancel my payment or get help but it was utterly useless as the person I was talking to I don’t believe speaks english as a first language. He literally said he cannot help me and to call back ok Monday. Meanwhile my turbotax has my money and I refuse to use another tax service until I am sure I get my $80 refund back.
