Are you using the same User ID and Password?
Are these step by step instructions what you already followed? From the attached article:
Follow these directions if you're OK with paper-filing your W-2 or 1099-MISC forms. If you want to e-file these forms, use Quick Employer Forms instead.
Note: TurboTax Home & Business for Mac doesn't support the filing of W-2 and 1099 forms.
- Launch TurboTax Home & Business.
- If you're already working on a tax return, you'll need to close it. Select New Tax Return from the File menu in the upper-left corner, then answer Yes to save the return you currently have open.
- Select Start a New Return.
- Select Prepare W-2s and 1099s for my employees or contractors.
- Select Choose Desktop and follow the instructions.
Please check that your device meets system requirements. If it does not, the CD can download on up to 5 devices, so I recommend trying on another device.
Since you are on Home & Business, I recommend doing a manual update to make sure your program is current.
