You may have filed the original return when the form was not final. You need to amend your original return to claim the additional child tax credit. Here is how to amend your 2019 return.
- Sign in to TurboTax.
- Scroll down to Your tax return & documents (you may need to select Show), select 2019 and then Amend (change) return.
- Select Amend using TurboTax Online.
- Carefully follow the instructions. Don't worry if your refund changes to $0. This is normal on amended returns.
- When finished, we'll give you instructions for printing and mailing your amended return as amendments can't be e-filed.
Since the additional child tax credit form is current, this should automatically update with a refund in your return without you making any entries.
if you do have additional problems, If you still have problems, please reach out to customer phone support as they have the ability to view your return to pinpoint the issues that you may be experiencing and guide you to make the right steps.
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