BrandiLO
Intuit Alumni

Get your taxes done using TurboTax

Can you please confirm that you have downloaded all state forms (do not press continue), closed TurboTax, then re-opened TurboTax and opened the file that generated the initial error? If you have followed all steps according to this article: https://ttlc.intuit.com/community/bugs-and-error-messages/help/error-190-when-opening-file-in-turbot... , please click here to get in contact with customer care. Please be sure to enter the correct product, edition, and a detail description of your issue.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"