@jlawson417 I recommend you open the program in Chrome. If you are already using Chrome, please try checking if your device meets system requirements and clearing cache and cookies. This should get you past the freeze.
@waltzb see this Troubleshoot for Mac update article
For your state issue, try reinstalling/downloading the state. @DavidD66 suggests:
For TurboTax Desktop for Mac version to remove the state:
- In the very upper menu next to the apple and TurboTax...FILE
- Remove * State Data
- Are you sure you want to remove it? Remove
For TurboTax Desktop for Windows version to remove the state:
- In the black ribbon, click File>Remove State Return>highlight the state, click Remove
- Are you sure you want to proceed? Yes
