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Software error in TurboTax
The online Free TurboTax for persons with an income of less than $36,000
There is a software error in the Arkasas State Tax form AR4
Under Part III-Income not subject to Arkansas Tax
Social Security -- it shows up as the Federal taxable amount, but it should show the total amount of Social Securtiy received. This is the same error that I pointed out last year, but it has not been corrected in this year's forms. This should be fixed before I send it.
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Contact TurboTax support for this error.
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
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There is nowhere to contact a person to discuss or get this corrected.
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I just get a red box around my question.
UGH
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IS THERE NOT ANY WAY TO TALK TO A REAL IT PERSON?
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@giharper wrote:
IS THERE NOT ANY WAY TO TALK TO A REAL IT PERSON?
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact
Edit the Product on the website to CD/Download. Edit the edition to Deluxe. Type in your problem.
On the following screen enter your personal information and then click on the blue button labeled Get the phone number
On the following screen you will get a toll free phone number and a Support ID number.
Or use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)