This is not live chat, so it would be helpful if you would ask a complete question. Have you already downloaded/installed the 2019 software? Did you update it? What happens when you try to open the program?
And of course, since we really do not know what your issue is, the 2019 online software is not yet available so you cannot "open" it until it become available sometime in December.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
