@ryker
Only Customer support can help you (IF they actually can is unknown). 99% of the gazillions of people using the download software are not having a problem with the Lisc code....But it is true that some are (including one of the SuperUsers), and we in this forum can only make suggestions. IF none of the suggestions work, and Customer Support can't fix it for you over the phone, then only a detailed look at your particular device's setup would be able to weed out what the issue is, and I suspect that won't happen without a personal site visit to your home (which has never been done that I know of).
One year in the past, there were problems with computers with Solid State Drives and those that use Dynamic RAM. Other times we've seen problems with folks installing the software on an attached USB-drive instead of the system C:-drive.....but this is all shots in the dark at this point as a Forum advice solution for you is apparently impossible. Other vendors may be your only choice now....can't be helped.
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
