@sharonfrye01 wrote:
I can't get my taxes for last year and I've sent everything you asked for. If I knew this was going to be this big of a problem I wouldn't have used you the 1st time. But that will be my last time I promise you.
What are you talking about? You do not Send anything to TurboTax to access a prior year tax return.
All you need to do is register a 2019 Free online edition to access the prior year returns. You do have to sign onto the 2019 account with the exact same User ID you used for the prior year returns.
Start a Free edition 2019 account - https://turbotax.intuit.com/personal-taxes/online/
Follow these steps Exactly as shown -
To access:
- If you haven't chosen yet, pick the product that is right for you (if you aren’t sure, select TurboTax Free Edition) when starting.
- Follow the screens and provide some personal info.
- When you've reached the Personal info summary screen, select Continue.
- Select File in the left menu (this is just a step in order to register or pay, you won’t actually be filing).
- Continue until you get to Review your order and select Start.
- Select View payment options.
- Register or pay for TurboTax, depending on which version you're using.
- Go to Tax Home in the left menu.
- Under Your tax returns & documents, go to Download/print return (PDF) (select Show if not visible).
