Please follow the instructions in the following link to receive your product.
https://ttlc.intuit.com/community/taxes/discussion/re-no-cd/01/969827/highlight/true#M349396
If you would like to contact Customer Support, please follow the instructions in the following FAQ.
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
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