@Poppame wrote:
I paid for a CD and have never received it , credit card charged in Nov 106.99 ? Janice A Miller
If you are an Advantage subscriber where you are sent the TurboTax software each tax year in November, then sign onto you Advantage account and use the toll free number for subscribers and speak with an agent concerning your order - https://accounts-tax.intuit.com/turbotaxadvantage
As an Advantage subscriber you also receive a free download of the software. Once you sign onto your account click on the Download link.
Otherwise contact TurboTax support for assistance. Use the key words billing issues as the problem.
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
