No one else can see your screen or your tax return so we do not know. We have no idea if you have entered all of your income and all of the amounts that were withheld from your pay correctly and completely.
One thing that may be affecting your refund is that employers began withholding less tax when the new tax law passed for 2018 and beyond. Your paychecks were more, but that means a smaller refund now.
There are are lot of variables that affect your refund or tax due including how much you earned, how much tax you had withheld, your filing status, the number of dependents you claim, your deductions and credits, etc. You may have lost Earned Income Credit or the Child Tax Credit— did a child turn 17? If you received the EIC last year, remember that changes in the amount you earn have a big effect on the amount of EIC you can get. (Sometimes earning more money means less EIC) Are you 65 or older ? If so, your standard deduction is higher. Everyone has a higher standard deduction now so it is harder to use itemized deductions.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
