Here are some helpful tips for downloading TurboTax on Mac.
https://ttlc.intuit.com/community/installing/help/how-do-i-install-the-turbotax-software-for-mac/00/...
This link also provides help with installation after downloading the product by clicking the link at the bottom titled TurboTax for Mac download won't install after double-clicking
If you continue to have problems please contact Technical Support.
https://support.turbotax.intuit.com/contact/
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