This is a user community forum. We don't know what that means and what you are referring to. If you explain more, you may get help/suggestions in this public user forum, but don't post any personal info.
Otherwise, we can tell you how to phone TurboTax Support on Monday. Or have you already been talking to the folks at TurboTax Support?
Hours are currently 5AM-9PM Pacific (8AM-12 Midnight Eastern) Monday-Friday.
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
