@shanajo wrote:
It is making me pay $30 for a PLUS account to access my prior returns.
If you are seeing a message that you are required to purchase Plus, then contact TurboTax support for assistance. The requirement to purchase one of the current year online editions before you would have access to the prior year online tax returns was removed for tax year 2019.
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Use the key words billing issue when reporting your problem.
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
