womack0911
Returning Member

How do I get past 30% installing that never finishes?

I purchased the Deluxe edition from Amazon (they are no help) and when I try to install it, the program will go to 30% and stalls there.  I cannot get past this nor can I uninstall/repair it.  I have disabled Kaspersky and Malwarebytes to no avail.  I actually had to restore my computer to an earlier version just to get it off my computer.   I am wondering if I got a bad program but not sure.  Any help would be greatly appreciated.