@jl1937 wrote:
I have not received my order but the charge of $125.00 was taken out of my account December 11, 2019. Please advise.
Use this TurboTax website to check your orders and payments -
https://turbotax.intuit.com/personal-taxes/cd-download/order-status/
To contact TurboTax customer service/support use their contact website during business hours. Use the key words billing issues.
Support is open from 5am to 5pm Pacific time, Monday thru Friday (closed New Year's Day)
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
