I was able to install the downloaded TurboTax, and activate it with the license code, it just will not update. And I found that "fix"/"solution" that you suggested even before posting here on the community support and I went through all those steps (I am geek, having programmed computers, websites, been computing for decades, built 20 computers, etc) but they did not solve the problem.
At this point unless a solution comes around within a few days I am going to switch from TurboTax to something else as this is so disappointing that I paid good money for a product that does not function and that can not be returned for a refund.
