TurboTax does not file your tax return. YOU file your tax return when you mail it in or click the button that says "Transmit my return now." If the state is saying you did not file--are you sure that is the issue? Or is the state saying you did not PAY your tax due? That is not the same thing. If the state accepted you return, but you owed state tax due, your bank or credit card record is your only proof that you paid. Do you have that?
When you e-file your federal return you will receive two emails from TurboTax. The first one will say that your return was submitted. The second email will tell you if your federal return was accepted or rejected. If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.
First, check your e-file status to see if your return was accepted:
https://turbotax.intuit.com/tax-tools/efile-status-lookup/
If the IRS accepted it, what does it say here?
https://www.irs.gov/refunds Or does your account say “Ready to Mail?”
Note: If it says “Ready to Mail” or “Printed” that means YOU have to mail it yourself. TurboTax does not mail your tax return for you.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
