@SEK Since you are an Advantage subscriber, just sign onto your Advantage account and use the toll free number for subscribers at the bottom of the page if you need help with your order. Or click on the Downloads link after you sign onto your Advantage account - https://accounts-tax.intuit.com/turbotaxadvantage
If you continue to have difficulty, contact TurboTax support during business hours
Support is open from 5am to 5pm Pacific time, Monday thru Friday
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
