Buffalo3
New Member

Getting TurboTax Marketing Emails that Ignore My Established Preferences Per TurboTax

Today, 12/5, at about 10 AM, I get a marketing email from Intuit/TTax making me a special offer on TTax. When I clicked on Unsubscribe, I got my Preferences page with the following message in red: "You previously opted-out of receiving all Intuit email communications, so we are unable to make changes to your preferences below." So the TurboTax marketing department, probably on purpose so that sales executives can get bigger bonuses, is emailing previous year TTax users without regard to their email preferences--which makes a joke of those entered preferences and shows a lack of integrity by Intuit and TTax. I was going to buy TTax again this year, but I will go back to HR Block now.