@sandyr1171 wrote:
Hi, I don't have access to my old email in order to log in to my account. my old email is [email address removed]
You do not need your old email account to log onto the TurboTax online account. You only need the User ID and Password you used to create the account.
If you do not remember the User ID or password then use the account recovery website.
Close all TurboTax windows on your web browser (including this one). Copy and paste the account recovery website link onto a new web browser window and run the tool.
Use this TurboTax account recovery website to get a list of all the user ID's for an email address. Run the tool against any email addresses you may have used - https://myturbotax.intuit.com/account-recovery
If none of the user ID's received will access your account, then use the option shown in blue on the account recovery website, "Try something else"
