@Heiry1961
Did you check your e-file status?
When you e-file your federal return you will receive two emails from TurboTax. The first one will say that your return was submitted. The second email will tell you if your federal return was accepted or rejected. If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.
First, check your e-file status to see if your return was accepted:
https://turbotax.intuit.com/tax-tools/efile-status-lookup/
If the IRS accepted it, what does it say here?
https://www.irs.gov/refunds Or does your account say “Ready to Mail?”
OR -- are you using the wrong information to check on the IRS site?
You need to use your Social Security number, your filing status and the amount of your refund as shown on line 20a of your Form 1040. If you are not getting a refund, you will not see anything on the WMR site.
To track your Federal refund:
https://www.irs.gov/refunds
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
They are available from 5 a.m. to 5 p.m. Monday - Friday Pacific time.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
