@Sissy2 wrote:
I guess you don't understand what I am asking. I'm not doing my tax return on line, I want to load the program that I bought and prepare on my computer but the disk will not load. Is this something you can help with?
You have tagged onto a message that has no relation to the problem you are experiencing. You should have started a New Question so others would have seen your message.
If your computer is running Windows 10, see this TurboTax support FAQ - https://ttlc.intuit.com/community/bugs-and-error-messages/help/nothing-happens-when-i-insert-the-cd-...
