@Kat5 wrote:
Just reopened my tax return to finish and send in and same thing happened. Got "critical" need to update message. Couldn't open until ran update. My info transferred from 2017 return still intact but 16 hours of info inputted in April gone. Searched computer everywhere for intact file but none. Updated main disk only, but it located my personal file plus back up and wiped out both. Yikes, leaving on trip and no time to redo before due Oct. 15. (Using TurboTax Home & Biz CD copied on to a Mac.)
A update cannot remove or delete any information. The tax data is in a .tax2018 data file that an update cannot touch. The update only changes the application or forms but cannot affect the information in the .tax file in any way since the update cannot occur until the application and data file is closed. On open application cannot be updated on a Mac and a closed application cannot change the data file. I have no idea what happened to your data but the update could not possibly do it.
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
