Sorry you need a full Windows or Mac computer. You can not install Turbo Tax Desktop program on an iPad. Can you use a family or friends computer? Otherwise you can ask for a refund.
When you fill out the from use the word BILLING ISSUES instead of the word “refund.”
Contact Customer Service during office hours M-F 5am-5pm Pacific (8-8 Eastern) https://support.turbotax.intuit.com/contact/
