1) Could be a browser issue. Try changing your Browser to login. Mine works OK for those Items and $$ using Chrome (haven't tried my other browsers yet today)
2) If not that. Some folks have bookmarked login URL that goes to an old login site that was known to not operate for "Items" (don't recall about "Money" though). make sure you use following URL to start your Login using the button in the middle of the page "Start ItsDeductible"....(NOT the upper-rt corner sign-in).
https://turbotax.intuit.com/personal-taxes/itsdeductible/
IF this one works, make sure you get rid of, or edit that old bookmarked URL.
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
