Get your taxes done using TurboTax

You can always uninstall and reinstall the software (sounds like some files are either corrupt or missing entirely in your case). Ensure that you save your .tax2018 file(s) in a safe place (separate hard drive, SSD, flash drive, etc.).

 

If you cannot resolve these errors, then you should contact Support (link below) during regular business hours.

 

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632