Level 20
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Get your taxes done using TurboTax

You mean you would prefer to use desktop software instead of the online software you  paid for?  You will need the help of customer support to make that change and push a download of the desktop software to you.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time Monday - Friday.