This is mainly a user community forum. TurboTax Support will not see your post. You may have to phone TurboTax Support on Monday unless you get a suggestion from someone in the forum.
Are you referring to a popup state purchase window in the 2017 TurboTax Business program? If you're referring to the Business Edition, then you must be using a PC, since it's not available for Mac.
If you don't get it resolved over the weekend, you can use the form at the link below to schedule a call back, or it may provide a number. Hours are 5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday.
Where the form asks what product you are using, be sure in the dropdown menu to indicate "CD/download" and the proper operating system, then indicate which Edition.
https://support.turbotax.intuit.com/contact
