I'm at the last step of e-filing, screenshot below:
After I click the "Transmit Returns Now" button, a screen pops up with the title "We Need a Little More Information Before You E-file", screenshot below:
After hitting the "Continue" button, the next screen asks me to check my SSN:
I searched in TurboTax for a federal personal information worksheet, but none appeared. Then it goes through a series of screens asking to verify name and address, all of which are correct. When I hit "Continue" on the last screen, it takes me back to the beginning screen:
No matter what information I enter, it just keeps going through this loop and won't proceed further. Any assistance would be greatly appreciated of how to solve this.
