It may no longer be available. The last post for someone using the tool was from 2017.
See this TurboTax support FAQ to Troubleshoot installation and running TurboTax for Windows - https://ttlc.intuit.com/community/troubleshooting/help/troubleshoot-installing-and-running-turbotax-...
Your best bet is to contact TurboTax support for assistance with any installation issues.
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
