TurboTax Support is not open on weekends this time of year.
You said you are using TurboTax Live. The FAQ below tells you how to reach a live expert during business hours.
Hours are 5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday
FAQ: How do I connect with a tax expert in TurboTax Live?
https://ttlc.intuit.com/community/expert-review/help/how-do-i-connect-with-a-tax-expert-in-turbotax-...
In the meantime, if you want to start a thread in this forum, go to one of the pages at the links below, and click the blue button "Ask a Question."
Taxes still in preparation:
https://ttlc.intuit.com/community/taxes/discussion/02/202
Return has been filed:
https://ttlc.intuit.com/community/after-you-file/discussion/02/203
