@m-d-janiga wrote:
Thanks! While this answer doesn't actually answer the question I appreciate the clear directions and explanation of how the system currently works.
Did you end up using and paying for a paid edition when you were led to believe that you met all the qualifications to file for free in accordance with the IRS Free File Alliance program? If so, you can phone TurboTax Support and explain all that and see if you can work something out.
Hours are 5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
