@handdrops
Well...for 2016 taxes you cannot use the Online software anyhow....so unless you have the 2016 desktop/download software, you can't continue "Online".....but even then it is possible you can't even use the desktop software (see #2 below)
1) No screenshots unless you remove all your personal identifying information.
2) I'm asking elsewhere for help...because it is possible you should be filing a form 1040NR......BUT, since desktop TurboTax will only prepare and file forms 1040EZ, 1040A, or 1040 for 2016 taxes, you may have to get the paper/PDF forms form the IRS website and file by mail.
That could the primary problem you are encountering. There was another service that offered forms 1040NR forms Online, but I don't know if they'd do prior year (2016) forms at this time.
I'm poking some others for comment.....See what others might have to suggest.
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
