What's the story on your 2018 return? Has it already been filed, or is it still in preparation?
Are the 2018 and 2017 returns in the SAME account?
Have you actually paid for PLUS (19.99) with credit/debit card? If not, we can tell you the specific steps to pay.
If you have already paid for PLUS with credit/debit card, we can suggest what to do to get the 2017 return.
