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Our account(s) at TurboTax are messed up. How can I contact a live person and get this cleared up?
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Get your taxes done using TurboTax
Messed up how? Did you forget how to log in to your account? Accounts cannot be merged or combined, so you need to choose one and stick with it.
Many people have multiple TT accounts and forget how to access them. Log out of the account you are in now.
Account recovery
https://myturbotax.intuit.com/account-recovery/
https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password
Or did you use the desktop version of TurboTax? If so, the files are on your own hard drive or any backup device you used like a flash drive.
https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have
https://ttlc.intuit.com/questions/1901535
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
They are available from 5 a.m. to 5 p.m. Pacific time.
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Get your taxes done using TurboTax
why should i have to pay anything when it was your fault
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Get your taxes done using TurboTax
What does the above question have to do with the thread you posted in? We have no idea what you are talking about.