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Get your taxes done using TurboTax
You have posted to someone else's thread, so we do not know anything about your situation. TurboTax does not get any information about your tax return after you file it. Your ONLY source of information now is the IRS. It sounds like maybe you had to submit further information or verify your identity, but that is only a guess since you did not really explain.
To call the IRS:IRS: 800-829-1040 hours 7 AM - 7 PM local time Mon-Fri
Listen to each menu before making the selection.
First choose your language. Press 1 for English.
Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
Instead, press 2 for "personal income tax".
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions." It should then transfer you to an agent.