Above it's indicating your product is regular Online Deluxe, as opposed to Live Deluxe, the latter of which is a higher-priced product that has on-demand help from a CPA/EA tax expert. So I'll assume you purchased regular Online Deluxe at 59.99 for Federal. And in fact, you said in your other thread that TurboTax recently debited your bank account for 59.99, which resulted in an overdraft. If you had an overdraft fee, there is an appeals process in regards to the bank fee that you can discuss with TurboTax Support while you have them on the phone.
With regular Deluxe, you can still speak to someone at TurboTax Support for assistance. Here's how:
Hours are 5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday.
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
