Get your taxes done using TurboTax

TurboTax has two separate types of program for tax returns.   The online editions and the desktop CD/Download editions which are totally separate with separate price points.

 

The TurboTax online editions which are Only a web-based program where you have to create a User ID and password for the online account.  Your message indicates you are using the TurboTax Premier online edition which is currently priced at $79.99.  A state program used with the Premier online edition is an additional $44.99.  The online editions can only be used for one tax return per account and User ID.  There are no e-file fees when using the online editions, federal or state.

TurboTax website for the 2018 online editions - https://turbotax.intuit.com/personal-taxes/online/

 

The TurboTax desktop CD/Download editions are installed on personal computer with either a Windows or Mac Operating System.  The desktop editions include one free state program download included in the purchase price (except Basic).  The desktop editions include 5 free federal tax return e-files.  The desktop editions can complete as many tax returns as needed without a further charge after purchase.  There is an e-file fee for a state tax return using the desktop editions which is currently $24.99 for each state return e-filed (New York state is free to e-file).  This charge can be avoided by printing and mailing the state tax return.

TurboTax website for the 2018 desktop CD/Download editions - https://turbotax.intuit.com/personal-taxes/cd-download/

 

If you purchased the TurboTax Premier online edition with a credit card and want the desktop edition instead then you will need to contact TurboTax support for assistance.

Support is closed on the weekends

Support is open from 5am to 5pm Pacific time, Monday thru Friday

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax