Did you pay for the Online web version? Online and Desktop are completely separate. You can't apply the price of one to the other. The prices are different and they have different features. If you paid for online call in and ask to be switched to the Desktop program. Contact Customer Service 5am-5pm Pacific M-F https://support.turbotax.intuit.com/contact/
You can buy the Desktop CD/Download program here
https://turbotax.intuit.com/personal-taxes/cd-download/
